Connect Gorgias and Farmbrite to Build Intelligent Automations

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Gorgias

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Farmbrite

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

New Contact

New Contact

Triggers when a new contact is created.

New Crop Treatment

New Crop Treatment

Triggers when a new crop planting treatment is created

New Schedule Event

New Schedule Event

Triggers when a new event on the schedule to be created.

New Crop Harvest

New Crop Harvest

Triggers when a new crop harvest is added.

New Order

New Order

Triggers when a new order is created.

Do thisActions

Action is the task that follows automatically within your Gorgias integrations.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and Farmbrite?

To start, connect both your Gorgias and Farmbrite accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Farmbrite (or vice versa).

Can we customize how data from Gorgias is recorded in Farmbrite?

Absolutely. You can customize how Gorgias data is recorded in Farmbrite. This includes choosing which data fields go into which fields of Farmbrite, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Farmbrite?

The data sync between Gorgias and Farmbrite typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Farmbrite?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Farmbrite?

Yes, you can set conditional logic to control the flow of data between Gorgias and Farmbrite. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Farmbrite

About Farmbrite

Farmbrite is a comprehensive farm management software designed to help farmers and agricultural businesses streamline their operations, manage resources, and improve productivity. It offers tools for crop planning, livestock management, financial tracking, and reporting, making it an essential platform for modern farming practices.

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