
When this happens...
New Ticket

Automatically do this!
Create Issue
Get Repository Details
Update GitHub Issue
Find Issue
Find Organization
Create Gist
Get File Changes
List Pull Requests
Get File Contents
Create Or Update File
Add Comment to Issue
Add Comment to Commit
Create Inline Comment
List All Repository
List PR Review Comments
Get Pull Request Details
Invite Member To Organization
Update pull request
List All Files
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Runs when a new issue is created.
Runs when a new branch or tag is created.
Runs when a new release is published in the selected repository.
Runs when PR opens or closes
Runs when a new comment is added to an issue.
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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To start, connect both your Gorgias and GitHub accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in GitHub (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in GitHub. This includes choosing which data fields go into which fields of GitHub, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and GitHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and GitHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreGitHub is a developer platform for hosting code, collaborating on software projects, managing issues and pull requests, automating workflows, and securing the software development lifecycle with tools like GitHub Actions and Advanced Security.
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