Connect Gorgias and GitLab to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Find Project Merge Requests
Find All Merge Requests
Create a Commit
Create Merge Request
Create a Branch
Add a Note to Merge Request
Find Group Merge Requests
Create an Issue
Add a Note to Issue
List Issue
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Commit
Triggers when a commit is made on a specified project.
Merge Request Review Request
Triggers when you are requested to review a merge request.
New Job Event
Trigger for a specified job event in a project.
New Issue Comment
Triggers when a new comment is made on an issue in the selected project.
New Project Merge Request Event
Triggers on an open, merge, or close merge request event.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Ticket
Creates a new ticket.
Find Project Merge Requests
Find merge request for a project.
Find All Merge Requests
Finds all Merge Requests that the authenticated user has access to.
Create a Commit
Creates a new commit. Supports creating or updating a file.
Create Merge Request
Creates a new merge request.
Create a Branch
Creates a new branch.
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Frequently Asked Questions
To start, connect both your Gorgias and GitLab accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in GitLab (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in GitLab. This includes choosing which data fields go into which fields of GitLab, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and GitLab typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and GitLab. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout GitLab
GitLab is a comprehensive DevOps platform that provides source code management, CI/CD pipelines, and project management tools, enabling teams to collaborate efficiently on software development projects.
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