IntegrationsGorgiasGoogle Docs
Gorgias + Google Docs

Connect Gorgias and Google Docs to Build Intelligent Automations

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Gorgias

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Google Docs

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

New Document

New Document

Trigger when a new document is created.

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Do thisActions

Action is the task that follows automatically within your Gorgias integrations.

Create Ticket

Create Ticket

Creates a new ticket.

Create Document From Text

Create Document From Text

create a new document with text.

Append Text to Document

Append Text to Document

Append text to an existing document.

Upload Document

Upload Document

Upload a document using a file URL.

Create Document From Template

Create Document From Template

Creates a new doc based on an existing one and can replace any placeholder variables found in your template doc, like {{name}}, {{email}}, etc.

Get Content of a Document

Get Content of a Document

Get content of document by its id.

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Step by step guides to integrate Gorgias and Google Docs

Frequently Asked Questions

How do I start an integration between Gorgias and Google Docs?

To start, connect both your Gorgias and Google Docs accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Google Docs (or vice versa).

Can we customize how data from Gorgias is recorded in Google Docs?

Absolutely. You can customize how Gorgias data is recorded in Google Docs. This includes choosing which data fields go into which fields of Google Docs, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Google Docs?

The data sync between Gorgias and Google Docs typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Google Docs?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Google Docs?

Yes, you can set conditional logic to control the flow of data between Gorgias and Google Docs. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Google Docs

About Google Docs

Google Docs is an online word processor that lets you create and format text documents. Collaboratively edit documents with other people in real time. We also support Google Sheets!

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