Connect Gorgias and Google Ads to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Find Campaign By ID Or Name
Add Contact to Customer List
Find Customer List
Set Campaign Status
Send Offline Conversions
Google Ads Performance Report by Custom Query
Manage Campaign Budget
Manage Seasonal Adjustment
Manage Asset Group
List Campaign Budgets
Find Seasonal Bid Adjustments
Create Assets
Manage Assets in Asset Set
Manage Asset Sets
Create Google Ads Campaign
Ready to use Gorgias and Google Ads automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Lead Form Submitted
Runs when lead form is submitted
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and Google Ads accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Google Ads (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Google Ads. This includes choosing which data fields go into which fields of Google Ads, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Google Ads typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Google Ads. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Google Ads
Google Ads is an online advertising platform developed by Google, where advertisers can display brief advertisements, service offerings, product listings, or videos to web users. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos.
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