Connect Gorgias and gratavid to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
- Request a new Action for gratavid
Enable Integrations or automations with these events of Gorgias and gratavid
Enable Integrations or automations with these events of Gorgias and gratavid
Triggers
New Ticket
Triggers when a new support ticket is created.
Actions
Create Ticket
Creates a new ticket.
Know More About Gorgias and Gratavid Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently Asked Questions
To start, connect both your Gorgias and gratavid accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in gratavid (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in gratavid. This includes choosing which data fields go into which fields of gratavid, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and gratavid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and gratavid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout gratavid
Gratavid is a video service that lets you create and send personalized videos, beautifully delivered via email and text message. Update supporters, promote events, and thank your biggest advocates with video.
Learn MoreviaSocket
For SaaS
For AI Agent Builders
Support
Automation Experts
Plans, Pricing and Offer
AI & Automation
© 2025 viaSocket |Privacy,TermsandData Retention & Deletion Policy
Walkover Web Solutions Pvt Ltd. | All rights reserved.