
When this happens...
New Ticket

Automatically do this!
Enable Integrations or automations with these events of Gorgias and Invoice Ninja
Triggers when a new support ticket is created.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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To start, connect both your Gorgias and Invoice Ninja accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Invoice Ninja (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Invoice Ninja. This includes choosing which data fields go into which fields of Invoice Ninja, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Invoice Ninja typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Invoice Ninja. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreCreate. Send. Get Paid. Invoice Ninja is a free, code-available suite of apps to invoice clients, accept payments, track expenses & time billable-tasks. Designed for freelancers and small to medium-sized businesses to increase efficiency, Invoice Ninja will help you get paid!
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