Connect Gorgias and IP2Location.io to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Get Domain information
Look Up IP Address
Ready to use Gorgias and IP2Location.io automations
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Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Ticket
Create a new Gorgias support ticket with customer email, subject, tags, and an initial message.
Create Customer
Create a new Gorgias customer with contact channel, name, email, language, and timezone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add Ticket Message
Add a message to an existing Gorgias ticket using the chosen channel, source, and sender details.
Create User
Create a new Gorgias user with email, name, role, and optional country, language, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and IP2Location.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in IP2Location.io (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in IP2Location.io. This includes choosing which data fields go into which fields of IP2Location.io, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and IP2Location.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and IP2Location.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout IP2Location.io
IP2Location.io is a geolocation service that provides information about the geographical location of an IP address. It offers a range of services and APIs that enable users to identify the location, network, and other relevant data associated with an IP address. This information can be valuable for various purposes, such as targeting advertisements, preventing fraud, analyzing website traffic, and enhancing cybersecurity measures. IP2Location.io utilizes a vast database of IP address data, continually updated to ensure accuracy and reliability in its geolocation services.
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