
When this happens...
New Ticket

Automatically do this!
Lookup IP Address
Parse a User-Agent
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
Get geolocation and threat data for a given IPv4 or IPv6 address.
Parse a user-agent and return browser, device & OS data that can be used to bring user experience to perfection.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and Ipregistrty accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Ipregistrty (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Ipregistrty. This includes choosing which data fields go into which fields of Ipregistrty, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Ipregistrty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Ipregistrty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreIpregistrty is a comprehensive IP address lookup service that provides detailed information about IP addresses, including geolocation, ISP details, and security insights. It helps businesses and developers enhance their applications with accurate IP data.
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