Connect Gorgias and Jibble to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Clock In
Clock Out
Create Activities
Create People
Find or Create Activity
Create Client
Create Project
Create Location
Find or Create Activity
Update Client
Update Location
Update Location
Update Activity
Find a Person
List of raw Time Entries
Find Member by Email
Ready to use Gorgias and Jibble automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Person
Triggers when new member is added.
New Clock-Out
Triggers when someone clocks-out.
Go on Break
Triggers when someone is on break.
Fetch Recent Clock-out
Triggers when someone clock out or go for break.
New Clock In
Triggers when someone clocks-in.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and Jibble accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Jibble (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Jibble. This includes choosing which data fields go into which fields of Jibble, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Jibble typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Jibble. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Jibble
Jibble is a time tracking and attendance management software designed to help businesses monitor employee hours, manage timesheets, and streamline payroll processes.
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