Connect Gorgias and Keka to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Add New Employee
Search Employee by Email
Update Employee Details
Deactivate Employee
Employee Salary Details
Get all employee
Attendance Regularization
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Ticket
Creates a new ticket.
Add New Employee
Adds a new employee to the Keka HR system.
Search Employee by Email
Search for an employee using their email address to retrieve their details.
Update Employee Details
Update Employee Personal Details
Deactivate Employee
Deactivate Employee by ID
Employee Salary Details
Employee Salary Details by Employee Number
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Frequently Asked Questions
To start, connect both your Gorgias and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Keka (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Keka
Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.
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