Integrate Gorgias with Maildrip to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Gorgias
When this happens...
New Ticket
Maildrip
Automatically do this!
Create Campaign
Get All Campaign
Get a Campaign Details
Create a New Contact
Get All Groups
Add a New Recipient
Get a Recipient Details
Create an Instant Email
Create a New Opt-in page
Unpublish an Opt-in Page
Create User in Gorgias when New Contact Group in Maildrip
Use this flowDelete User in Gorgias when New Contact Group in Maildrip
Use this flowCreate team in Gorgias when New Contact Group in Maildrip
Use this flowUpdate Team in Gorgias when New Contact Group in Maildrip
Use this flowUpdate Customer in Gorgias when New Contact Group in Maildrip
Use this flowUpdate User in Gorgias when New Contact Group in Maildrip
Use this flowAdd message to ticket in Gorgias ticket when New Contact Group in Maildrip
Use this flowCreate Campaign in Maildrip when New Ticket in Gorgias
Use this flowGet All Campaign in Maildrip when New Ticket in Gorgias
Use this flowCreate a New Contact in Maildrip when New Ticket in Gorgias
Use this flowEverything you can automate between Gorgias and Maildrip.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Triggers when a new contact group is created.
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreMaildrip is an intuitive email marketing and automation platform designed to streamline communication with customers. It allows businesses to create personalized, automated email campaigns based on user behavior, driving better engagement and conversions. With powerful segmentation, detailed analytics, and easy-to-use email templates, Maildrip helps businesses effectively manage their email marketing efforts, saving time while enhancing customer experience. The platform integrates seamlessly with various apps and services, offering a complete solution for targeted, data-driven marketing.
Learn moreSign up for a free viaSocket account, then authorize both your Gorgias and Maildrip accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and Maildrip as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Maildrip. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in Maildrip, and a separate workflow where Maildrip triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and Maildrip. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and Maildrip integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.