Connect Gorgias and Mailjet to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Send HTML Email
Send Plain Text Email
Send Email Using Template
Subscribe Contact to List
Unsubscribe Contact From List
Update Contact
Update Contact Properties
Ready to use Gorgias and Mailjet automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Email Open
runs when email is marked as spam
New Email Unsubscribed
runs when new contact is added
New Email Blocked
Add a contact to a Mailjet contact list.
Email Sent
Runs when Email Is Sent
Email Link Clicked
Runs when email link clicked
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and Mailjet accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Mailjet (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Mailjet. This includes choosing which data fields go into which fields of Mailjet, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Mailjet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Mailjet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Mailjet
Mailjet is an all-in-one solution to send, track and deliver transactional, notification and marketing emails. Engage, analyze and react with your client base through email. Get started by using the Mailjet zap to synchronise contacts from your favorite eCommerce, CRM or other SaaS tools to your Mailjet contact lists. For users on API version 3 or higher.
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