Integrate Gorgias with Moco to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Gorgias
When this happens...
New Ticket
Moco
Automatically do this!
Create Project
Create Comment
Create Company
Create Contact
Create Expense
Create Incoming Payment
Create Lead
Create Outgoing Payment
Create Purchase
Create Task
Find Company
Find Contact
Find Expense
Find Invoice
Find Offer
Find Planning Entry
Find Project
Find Purchase
Find User
Find Task
Find Purchase Category
Find Lead
Create Project in Moco when New Ticket in Gorgias
Use this flowCreate Comment in Moco when New Ticket in Gorgias
Use this flowCreate Company in Moco when New Ticket in Gorgias
Use this flowCreate Contact in Moco when New Ticket in Gorgias
Use this flowCreate Expense in Moco when New Ticket in Gorgias
Use this flowCreate Incoming Payment in Moco when New Ticket in Gorgias
Use this flowCreate Lead in Moco when New Ticket in Gorgias
Use this flowCreate Outgoing Payment in Moco when New Ticket in Gorgias
Use this flowCreate Purchase in Moco when New Ticket in Gorgias
Use this flowCreate Task in Moco when New Ticket in Gorgias
Use this flowEverything you can automate between Gorgias and Moco.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Triggers when a new project is created
Triggers when a new user is created
Triggers when a new comment is created
Triggers when a new company is created
Triggers when a new contact person is created.
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreMOCO (MObile COmpany) is a lean cloud software made for small medium-sized agency and service businesses. Including time tracking, billing, resource planning, sales-funnel and CRM.
Learn moreSign up for a free viaSocket account, then authorize both your Gorgias and Moco accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and Moco as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Moco. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in Moco, and a separate workflow where Moco triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and Moco. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and Moco integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.