
When this happens...
New Ticket

Automatically do this!
Top headlines Sources
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
The subset of news publishers that top headlines are available from.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and News API accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in News API (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in News API. This includes choosing which data fields go into which fields of News API, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and News API typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and News API. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreNews API is a powerful tool that provides access to a wide range of news articles and headlines from various sources across the globe. It allows developers to integrate news data into their applications, enabling users to stay updated with the latest news in real-time.
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