Connect Gorgias and Ow.ly to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

Ow.ly

Automatically do this!

Enable Integrations or automations with these events of Gorgias and Ow.ly

Enable Integrations or automations with these events of Gorgias and Ow.ly

Triggers

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Gorgias

Actions

Create Ticket

Create Ticket

Creates a new ticket.

Request a new Action for Gorgias

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Frequently Asked Questions

How do I start an integration between Gorgias and Ow.ly?

To start, connect both your Gorgias and Ow.ly accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Ow.ly (or vice versa).

Can we customize how data from Gorgias is recorded in Ow.ly?

Absolutely. You can customize how Gorgias data is recorded in Ow.ly. This includes choosing which data fields go into which fields of Ow.ly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Ow.ly?

The data sync between Gorgias and Ow.ly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Ow.ly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Ow.ly?

Yes, you can set conditional logic to control the flow of data between Gorgias and Ow.ly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Ow.ly

About Ow.ly

Ow.ly is a URL shortening service that allows users to easily shorten long web addresses for easier sharing and tracking. It is commonly used in social media marketing to make links more manageable and to track the performance of shared links.

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