
When this happens...
New Ticket

Automatically do this!
Cancel a Subscription
Update a Order
Add Product
Find Customer
Find Transfer
Find Transaction
Create Invoice
Create Refund
Create Subscription
Create Virtual Terminal
Initialize Transaction
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Retrieve Paystack transactions from the last 15 minutes, optionally filtered by status.
Fetches Paystack transactions marked as abandoned created in the last 15 minutes.
Retrieve Paystack subscriptions created within a recent time window and filter by status (new or cancelled).
Return subscriptions cancelled on Paystack within the last 15 minutes.
Retrieve refunds processed in the last 15 minutes from Paystack.
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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To start, connect both your Gorgias and Paystack accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Paystack (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Paystack. This includes choosing which data fields go into which fields of Paystack, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Paystack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Paystack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
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