Connect Gorgias and Pipeline CRM
Integrate Gorgias with Pipeline CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Gorgias + Pipeline CRM flows
Start from a real workflow other teams are already running.
Choose a trigger
Gorgias
When this happens...
New Ticket
Choose an action
Pipeline CRM
Automatically do this!
List Calender Entries
List Companies
List Deals
List Lead Sources
List Lead Statues
Search User by Email
Create Activity
Create Event
Create Task
Create Company
Create Deal
Create Person
Update Company
Update Deal
Update Person
Create Gorgias ticket in Gorgias when New Company in Pipeline
Use this flowCreate customer in Gorgias when New Company in Pipeline
Use this flowUpdate Customer in Gorgias when New Company in Pipeline
Use this flowDelete Customer in Gorgias when New Company in Pipeline
Use this flowAdd message to ticket in Gorgias ticket when New Company in Pipeline
Use this flowCreate User in Gorgias when New Company in Pipeline
Use this flowUpdate User in Gorgias when New Company in Pipeline
Use this flowDelete User in Gorgias when New Company in Pipeline
Use this flowCreate team in Gorgias when New Company in Pipeline
Use this flowUpdate Team in Gorgias when New Company in Pipeline
Use this flowSupported Triggers & Actions
Everything you can automate between Gorgias and Pipeline CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Company
Triggers when a new company is created in your PipelineDeals account.
New Deal
Triggers when a new deal is created in your Pipeline account.
New Person
Triggers when a new person is created in your Pipeline account.
Person Updated
Triggers when an existing person is updated in your PipelineDeals account.
Person Deleted
Triggers when an existing person is deleted in your PipelineDeals account.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSimilar apps
About Pipeline CRM
Pipeline extends your workflows across teams, departments, and companies.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gorgias and Pipeline CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and Pipeline CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Pipeline CRM. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in Pipeline CRM, and a separate workflow where Pipeline CRM triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and Pipeline CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and Pipeline CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
