Connect Gorgias and RSS Feed to Build Intelligent Automations
Ready to use Gorgias and RSS Feed automations
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
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Automate Instagram DM Replies, Reactions, and Team Alerts
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Item in Feed
Triggers when a new item is added to the feed.
New Items in Multiple Feeds
Triggers when there is a new item in any of the feeds being watched.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and RSS Feed accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in RSS Feed (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in RSS Feed. This includes choosing which data fields go into which fields of RSS Feed, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and RSS Feed typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and RSS Feed. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout RSS Feed
RSS allows website owners to send out notifications when new information is added to their site. Newscasts, blog articles, weather forecasts, and podcasts are all examples of this type of information
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