Connect Gorgias and SendFox to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

SendFox

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Contact Unsubscribed

Contact Unsubscribed

Runs when a contact unsubscribes from your mailing list.

New Contact Added

New Contact Added

Runs when a new contact is added to your SendFox account.

New Campaign Created

New Campaign Created

Runs when a new campaign is created in SendFox.

New List Created

New List Created

Runs when a new mailing list is created in SendFox

Request a new Trigger for Gorgias

Do thisActions

Action is the task that follows automatically within your Gorgias integrations.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and SendFox?

To start, connect both your Gorgias and SendFox accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in SendFox (or vice versa).

Can we customize how data from Gorgias is recorded in SendFox?

Absolutely. You can customize how Gorgias data is recorded in SendFox. This includes choosing which data fields go into which fields of SendFox, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and SendFox?

The data sync between Gorgias and SendFox typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to SendFox?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and SendFox?

Yes, you can set conditional logic to control the flow of data between Gorgias and SendFox. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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SendFox

About SendFox

SendFox is an email marketing tool designed for content creators that combines automation and customization to help manage email lists and create engaging emails.

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