
When this happens...
New Ticket

Automatically do this!
Backlinks Metrics Data
List Backlinks Data
Backlinks Count
Count Referring IPs
Count Referring Subnets
Create Keyword Group
Delete URL Tag
Create URL Tag
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Gorgias integrations.
Create a new Gorgias support ticket with customer email, subject, tags, and an initial message.
Create a new Gorgias customer with contact channel, name, email, language, and timezone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to an existing Gorgias ticket using the chosen channel, source, and sender details.
Create a new Gorgias user with email, name, role, and optional country, language, and timezone.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and SE Ranking accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in SE Ranking (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in SE Ranking. This includes choosing which data fields go into which fields of SE Ranking, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and SE Ranking typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and SE Ranking. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreSE Ranking is a comprehensive SEO software solution designed to help businesses and marketers improve their online visibility and search engine rankings. It offers a suite of tools for keyword research, competitor analysis, website audit, backlink monitoring, and more, making it an essential platform for optimizing digital marketing strategies.
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