Connect Gorgias and Microsoft Sharepoint
Integrate Gorgias with Microsoft Sharepoint to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Gorgias ticket in Gorgias when New List Created in Sharepoint
Create customer in Gorgias when New List Created in Sharepoint
Create team in Gorgias when New List Item Created in Sharepoint
Create a list in Sharepoint when New Ticket in Gorgias
Create a List Item in Sharepoint when New Ticket in Gorgias
Popular Gorgias + Microsoft Sharepoint flows
Start from a real workflow other teams are already running.
Choose a trigger
Gorgias
When this happens...
New Ticket
Choose an action
Microsoft Sharepoint
Automatically do this!
Create a list
Create a List Item
Update List Item
Delete List Item
Find List Item
Create Gorgias ticket in Gorgias when New List Created in Sharepoint
Use this flowCreate customer in Gorgias when New List Created in Sharepoint
Use this flowCreate team in Gorgias when New List Item Created in Sharepoint
Use this flowCreate a list in Sharepoint when New Ticket in Gorgias
Use this flowCreate a List Item in Sharepoint when New Ticket in Gorgias
Use this flowUpdate List Item in Sharepoint when New Ticket in Gorgias
Use this flowDelete List Item from Microsoft SharePoint when New Ticket in Gorgias
Use this flowAdd message to ticket in Gorgias ticket when Updated List Item in Sharepoint
Use this flowCreate Gorgias ticket in Gorgias when Updated List Item in Sharepoint
Use this flowUpdate Customer in Gorgias when New List Created in Sharepoint
Use this flowSupported Triggers & Actions
Everything you can automate between Gorgias and Microsoft Sharepoint.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New List Created
Triggers when new list is created.
New List Item Created
Triggers when new item in the list is created.
Updated List Item
Trigger when existing item in the list is updated.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Learn how to automate Gorgias and Microsoft Sharepoint workflows.
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About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSimilar apps
About Microsoft Sharepoint
Microsoft SharePoint is a service that helps organizations share content to quickly find information and seamlessly collaborate.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gorgias and Microsoft Sharepoint accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and Microsoft Sharepoint as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Microsoft Sharepoint. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in Microsoft Sharepoint, and a separate workflow where Microsoft Sharepoint triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and Microsoft Sharepoint. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and Microsoft Sharepoint integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
