
When this happens...
New Ticket

Automatically do this!
Find Host
Find Host Count
List Filters
List Protocols
List Providers
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
Find an existing host.
Find an existing hose count.
List all an existing filters.
List all an existing protocols.
List all an existing providers.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and Shodan accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Shodan (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Shodan. This includes choosing which data fields go into which fields of Shodan, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Shodan typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Shodan. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreShodan is a search engine for Internet-connected devices, allowing users to discover and analyze devices and systems exposed to the public internet. It provides insights into the security and vulnerabilities of these devices, making it a valuable tool for cybersecurity professionals and researchers.
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