
When this happens...
New Ticket

Automatically do this!
Delete file
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
Choose the file to delete.

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Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and Shotstack accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Shotstack (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Shotstack. This includes choosing which data fields go into which fields of Shotstack, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Shotstack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Shotstack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreShotstack is a powerful video editing and rendering API that allows developers to create, edit, and render videos programmatically. It provides a range of features including video stitching, transitions, overlays, and more, making it ideal for creating dynamic video content at scale.
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