Connect Gorgias and Status Hero to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Create Team Holiday
Record Member Absence
Record an Activity
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Ticket
Creates a new ticket.
Create Team Holiday
Creates a team-wide holiday for your team.
Record Member Absence
Records leave, vacation, or absence for a team member.
Record an Activity
Records an activity and adds it to the next check-in for a specific team member.
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Frequently Asked Questions
To start, connect both your Gorgias and Status Hero accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Status Hero (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Status Hero. This includes choosing which data fields go into which fields of Status Hero, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Status Hero typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Status Hero. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Status Hero
Status Hero is a tool that helps teams track daily goals, activity logs, and blockers for more effective project management and communication.
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