
When this happens...
New Ticket

Automatically do this!
List All Projects
List All Clients
Create Client
Get Client
Update Client
Delete Client
Create Project
Get a Project
Delete Project
Update Project
List Services
Create Service
Get a Service
Delete Service
Update Service
Create User
List Users
Get a User
Delete User
Update User
Create Time Entry
Update Time Entry
List Time Entry
Get a Time Entry
Delete Time Entry
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Triggers when a new project is created.
Triggers when a new client is created.
Triggers when a new service is created.
Triggers when a new user is created.
Triggers when a new time entry is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
Get all the projects.
Get all the clients.
Create a new client.
Get the details of a specific client.
Update the details of client.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and Timelink accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Timelink (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Timelink. This includes choosing which data fields go into which fields of Timelink, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Timelink typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Timelink. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreTimelink is a comprehensive time tracking and management tool designed to help individuals and teams efficiently manage their time and tasks. With features like time logging, project tracking, and detailed reporting, Timelink ensures that users can optimize their productivity and meet deadlines effectively.
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