Connect Gorgias and TimeOps to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Create Customer
Create Project
Create Registration
Start Timer
Stop Timer
List Customers
List Projects
List User
List Tags
Update Customer
Delete Customer
Get Organization
Delete Project
Update Project
Create Tag
Delete Tag
Delete Registration
Get a Registration
Delete User
Ready to use Gorgias and TimeOps automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Project
Triggers when new project is created.
New User
Triggers when new user will be created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and TimeOps accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in TimeOps (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in TimeOps. This includes choosing which data fields go into which fields of TimeOps, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and TimeOps typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and TimeOps. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout TimeOps
TimeOps is a comprehensive platform designed to streamline and optimize time management and tracking for businesses and individuals. It offers tools for scheduling, tracking work hours, and analyzing productivity, making it an essential tool for efficient time management.
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