Integrations Gorgias trak-qr-automation
Gorgias + trak-qr-automation

Connect Gorgias and trak-qr-automation to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

trak-qr-automation

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Enable Integrations or automations with these events of Gorgias and trak-qr-automation

Enable Integrations or automations with these events of Gorgias and trak-qr-automation

Triggers

New Ticket

New Ticket

Triggers when a new support ticket is created.

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Actions

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and trak-qr-automation?

To start, connect both your Gorgias and trak-qr-automation accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in trak-qr-automation (or vice versa).

Can we customize how data from Gorgias is recorded in trak-qr-automation?

Absolutely. You can customize how Gorgias data is recorded in trak-qr-automation. This includes choosing which data fields go into which fields of trak-qr-automation, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and trak-qr-automation?

The data sync between Gorgias and trak-qr-automation typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to trak-qr-automation?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and trak-qr-automation?

Yes, you can set conditional logic to control the flow of data between Gorgias and trak-qr-automation. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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trak-qr-automation

About trak-qr-automation

Trak enables using smartphones and QR codes to track actions on physical artifacts like documents, envelopes, boxes, tools, buildings, etc.

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