Connect Gorgias and utho to Build Intelligent Automations
Enable Integrations or automations with these events of Gorgias and utho
Enable Integrations or automations with these events of Gorgias and utho
Triggers
New Ticket
Triggers when a new support ticket is created.
Actions
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and utho accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in utho (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in utho. This includes choosing which data fields go into which fields of utho, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and utho typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and utho. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
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About utho
Utho is a dynamic platform designed to enhance productivity and streamline project management tasks. It offers a suite of tools that facilitate efficient task management, team collaboration, and project tracking, making it an ideal solution for businesses looking to optimize their workflow and improve team efficiency.
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