
When this happens...
New Ticket

Automatically do this!
Create Short Link
Get Short Link Details
Update Short Link
Delete Short Link
List Short Links
List QR Codes
Get QR Code Details
Delete QR Code
Create QR Code
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Triggers when a new short link is created in your Veshort account.
Triggers when any short link is clicked and captures the visitor's country, browser, device, and referrer.
Runs when the selected short link is clicked and captures the visitor's country, browser, device, and referrer.
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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To start, connect both your Gorgias and Veshort accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Veshort (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Veshort. This includes choosing which data fields go into which fields of Veshort, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Veshort typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Veshort. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreVeshort is an all-in-one link management platform to shorten URLs, create QR codes, and track performance. Automate workflows, monitor clicks, and optimize your marketing with real-time analytics.
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