Connect Gorgias and workflow86 to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

workflow86

Automatically do this!

Enable Integrations or automations with these events of Gorgias and workflow86

Enable Integrations or automations with these events of Gorgias and workflow86

Triggers

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Gorgias

Actions

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Frequently Asked Questions

How do I start an integration between Gorgias and workflow86?

To start, connect both your Gorgias and workflow86 accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in workflow86 (or vice versa).

Can we customize how data from Gorgias is recorded in workflow86?

Absolutely. You can customize how Gorgias data is recorded in workflow86. This includes choosing which data fields go into which fields of workflow86, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and workflow86?

The data sync between Gorgias and workflow86 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to workflow86?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and workflow86?

Yes, you can set conditional logic to control the flow of data between Gorgias and workflow86. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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workflow86

About workflow86

Workflow86 is an all-in-one workflow automation platform for complex and mission-critical business operations.

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