
When this happens...
New Ticket

Automatically do this!
Enable Integrations or automations with these events of Gorgias and Yet Another Mail Merge
Triggers when a new support ticket is created.
Create a new Gorgias support ticket with customer email, subject, tags, and an initial message.
Create a new Gorgias customer with contact channel, name, email, language, and timezone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to an existing Gorgias ticket using the chosen channel, source, and sender details.
Create a new Gorgias user with email, name, role, and optional country, language, and timezone.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and Yet Another Mail Merge accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Yet Another Mail Merge (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Yet Another Mail Merge. This includes choosing which data fields go into which fields of Yet Another Mail Merge, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Yet Another Mail Merge typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Yet Another Mail Merge. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreYet Another Mail Merge is a powerful tool designed to streamline and automate the process of sending personalized emails to large groups of recipients. It integrates seamlessly with Google Sheets and Gmail, allowing users to create customized email campaigns with ease. Ideal for businesses, marketers, and educators, this tool enhances communication efficiency and effectiveness.
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