Connect Gorgias and ZenCommerce to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Get all Customer
Get all Products
Get all Orders
Get all Collections
Ready to use Gorgias and ZenCommerce automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Order Created
Triggers when a new order is placed in your ZenCommerce store.
Product Updated
Triggers when a product is updated in your ZenCommerce store.
New Customer
Trigger's when new customer is created
Customer Updated
Trigger's when customer is updated
New Product
Trigger's when new product is added
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Ticket
Create a new Gorgias support ticket with customer email, subject, tags, and an initial message.
Create Customer
Create a new Gorgias customer with contact channel, name, email, language, and timezone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add Ticket Message
Add a message to an existing Gorgias ticket using the chosen channel, source, and sender details.
Create User
Create a new Gorgias user with email, name, role, and optional country, language, and timezone.
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Frequently Asked Questions
To start, connect both your Gorgias and ZenCommerce accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in ZenCommerce (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in ZenCommerce. This includes choosing which data fields go into which fields of ZenCommerce, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and ZenCommerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and ZenCommerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout ZenCommerce
ZenCommerce is a comprehensive eCommerce platform designed to help businesses create and manage their online stores with ease. It offers a range of features including customizable templates, secure payment gateways, and robust inventory management tools, making it an ideal solution for businesses looking to establish a strong online presence.
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