
When this happens...
New Ticket

Automatically do this!
Create Worksheet
Get all Workbooks
Copy worksheet - same workbook
Rename worksheet
Create Workbook
Create Row
Insert Column
Delete Row
List all Worksheets
Get worksheet range
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Runs when row is created or updated in a selected worksheet.
Set up notifications to trigger when rows are added or changed in a Zoho Sheet worksheet.
Trigger When a new Worksheet created
Update values across a selected column range in a worksheet.
Trigger when a new workbook created
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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To start, connect both your Gorgias and Zoho Sheet accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Zoho Sheet (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Zoho Sheet. This includes choosing which data fields go into which fields of Zoho Sheet, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Zoho Sheet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Zoho Sheet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreZoho Sheet is a cloud-based spreadsheet application that allows users to create, edit, and share spreadsheets in real time.
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