IntegrationsGorillaDeskZendesk Chat
GorillaDesk + Zendesk Chat

Connect GorillaDesk and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

GorillaDesk

When this happens...

Choose an Action

Zendesk Chat

Automatically do this!

Enable Integrations or automations with these events of GorillaDesk and Zendesk Chat

Enable Integrations or automations with these events of GorillaDesk and Zendesk Chat

Triggers

New Customer

New Customer

Triggers when a new customer is created.

Updated Customer

Updated Customer

Trigger when an existing customer is updated.

Request a new Trigger for GorillaDesk

Actions

Add a Customer

Add a Customer

Adds a new customer to GorillaDesk.

Add a Lead

Add a Lead

Adds a new lead to GorillaDesk.

Add a Booking

Add a Booking

Adds a new event inside GorillaDesk with the status pending booking on the schedule.

Get Company

Get Company

Get Company for the account.

List Users

List Users

Get all users form GorillaDesk.

List Customer

List Customer

Get all customer form GorillaDesk.

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Frequently Asked Questions

How do I start an integration between GorillaDesk and Zendesk Chat?

To start, connect both your GorillaDesk and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in GorillaDesk triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from GorillaDesk is recorded in Zendesk Chat?

Absolutely. You can customize how GorillaDesk data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between GorillaDesk and Zendesk Chat?

The data sync between GorillaDesk and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from GorillaDesk to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between GorillaDesk and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between GorillaDesk and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

GorillaDesk

About GorillaDesk

GorillaDesk is a comprehensive field service management software designed to streamline operations for service-based businesses. It offers features such as scheduling, invoicing, customer management, and reporting to enhance productivity and efficiency.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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