Connect Groove and ActiveCampaign
Integrate Groove with ActiveCampaign to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find a User in ActiveCampaign when Ticket Closed in Groove
Find a Deal Task in ActiveCampaign when Ticket Closed in Groove
Find a Deal in ActiveCampaign when Ticket Closed in Groove
Find a Contact in ActiveCampaign when Ticket Closed in Groove
Create an Account in ActiveCampaign when Ticket Closed in Groove
Popular Groove + ActiveCampaign flows
Start from a real workflow other teams are already running.
Choose a trigger
Groove
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied
Choose an action
ActiveCampaign
Automatically do this!
Find a User
Find a Deal Task
Find a Deal
Find a Contact
Create Contact
Create an Account
Create or Update a Deal
Update a Deal
Find all Campaigns
Find a Campaign
Add or Remove Tag From Contact
Find a Account
Add Secondary Contact to Deal
Update Account
Add a Contact to Account
Update Contact
Find a User in ActiveCampaign when Ticket Closed in Groove
Use this flowFind a Deal Task in ActiveCampaign when Ticket Closed in Groove
Use this flowFind a Deal in ActiveCampaign when Ticket Closed in Groove
Use this flowFind a Contact in ActiveCampaign when Ticket Closed in Groove
Use this flowCreate an Account in ActiveCampaign when Ticket Closed in Groove
Use this flowCreate or Update a Deal in ActiveCampaign when Ticket Closed in Groove
Use this flowUpdate a Deal in Activecampaign when Ticket Closed in Groove
Use this flowFind all Campaigns in ActiveCampaign when Ticket Closed in Groove
Use this flowFind a Campaign in ActiveCampaign when Ticket Closed in Groove
Use this flowAdd or Remove Tag From Contact in ActiveCampaign when Ticket Closed in Groove
Use this flowSupported Triggers & Actions
Everything you can automate between Groove and ActiveCampaign.
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Groove integrations.
Create New
Starts a new ticket for your customer
Change Ticket State
Changes the state of a ticket, e.g. from "opened" to "closed".
Reopen Ticket
Changes the state of a ticket to "opened".
Close Ticket
Changes the state of a ticket to "closed
Change Assigned Agent
Assigns an agent to a ticket.
Find a User
Find an existing user by its email address.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn moreSimilar apps
About ActiveCampaign
ActiveCampaign combines various aspects of small business marketing into an integrated and user-friendly platform. It helps businesses grow by maintaining meaningful connections with their customers, automating the marketing process, and utilizing campaign optimization.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Groove and ActiveCampaign accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Groove and ActiveCampaign as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ActiveCampaign. No coding required.
Yes. You can set up a workflow where Groove triggers actions in ActiveCampaign, and a separate workflow where ActiveCampaign triggers actions in Groove. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Groove and ActiveCampaign. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Groove and ActiveCampaign integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
