
When this happens...
Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied

Automatically do this!
Enable Integrations or automations with these events of Groove and Inventory Management for Google Sheets
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Triggers when a ticket is opened.
Triggers when a ticket is moved to a different mailbox.
Starts a new ticket for your customer
Changes the state of a ticket, e.g. from "opened" to "closed".
Changes the state of a ticket to "opened".
Changes the state of a ticket to "closed
Assigns an agent to a ticket.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Groove and Inventory Management for Google Sheets accounts to viaSocket. Once connected, you can set up a workflow where an event in Groove triggers actions in Inventory Management for Google Sheets (or vice versa).
Absolutely. You can customize how Groove data is recorded in Inventory Management for Google Sheets. This includes choosing which data fields go into which fields of Inventory Management for Google Sheets, setting up custom formats, and filtering out unwanted information.
The data sync between Groove and Inventory Management for Google Sheets typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Groove and Inventory Management for Google Sheets. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
Learn MoreInventory Management for Google Sheets is a powerful tool that allows users to efficiently track and manage their inventory directly within Google Sheets. This solution is perfect for businesses looking to streamline their inventory processes without the need for complex software. With real-time updates and easy collaboration features, teams can ensure accurate inventory levels, reduce stockouts, and optimize their supply chain operations.
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