Black Friday 2025: View All SaaS Deals | Expires on 3rd December →

Groove + Slack

Connect Groove and Slack to Build Intelligent Automations

Choose a Trigger

When this happens...

Ticket Closed
Ticket Tagged
Ticket Priority Changed
Ticket Started
Ticket Opened
Ticket Moved
Ticket Assigned
Note Added
Customer Replied

Choose an Action

Automatically do this!

Send Message
Set Status
Send Interactive messages
Send Block/buttons/Intractive message using AI
View_open BlockKit Modal using JSON
Chat_update slack block or message using messageTs
Send a Message as a Thread
Retrieve a message from a channel using messageTs
Add Reminder
Create Channel
Set Channel Topic
Send Private Channel Message
Create Private Channel
Retrieve Thread Message
Updates any Slack user’s profile
Edit Message
Find Public channel
Get Message by Timestamp
Add User on Channel
Send Direct Message
Get all Channel Members
Get User Information by Id
Get User Information by Email
Get User Complete Profile Details by ID

Ready to use Groove and Slack automations

Explore more automations built by businesses and experts

Automate Instagram Comment Replies with Smart DMs

When

Instagram for Business

Instant Trigger

getRandomCommentReplyFunction

cmntp4d3SwSR

- text is ai
  ReplytoComment
  Send a Private Reply
  Add Step
- Is guide comment
  ReplytoComment Guide
  Send a Private Reply Guide
  Add Step
- multi keyword match
  cmntdqJzLMYS
  ReplytoCommentMultiKeyword
  Add Step

Continue from here

View Template

Automate Expense Report Approvals via Slack & QuickBooks

When

Google Forms

Runs Every 15 Minutes

Send for Approval

- Send for Approval accept
  Create Entry of expenses
  Add Step
- Send for reject
  Mail for Rejection
  Add Step

Continue from here

Add Expense Details

View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

When

Instagram for Business

Instant Trigger

convertTimestampToIST_Message_Time

Give Prompt and Get Structured Response

- has response
  SendDMMessage
  Add Step
- Notify team
  SendMail
  Add Step
- has react
  SendDMMessage React
  Add Step

Continue from here

View Template

Actions and Triggers

When this happensTriggers
A trigger is an event that starts a workflow.

Ticket Closed

Triggers when a ticket is closed

Ticket Tagged

Triggers when a ticket is tagged

Ticket Priority Changed

Triggers when a ticket's priority is change

Ticket Started

Triggers when a new ticket is created.

Ticket Opened

Triggers when a ticket is opened.

Ticket Moved

Triggers when a ticket is moved to a different mailbox.

Do thisActions
Action is the task that follows automatically within your Groove integrations.

Create New

Starts a new ticket for your customer

Change Ticket State

Changes the state of a ticket, e.g. from "opened" to "closed".

Reopen Ticket

Changes the state of a ticket to "opened".

Close Ticket

Changes the state of a ticket to "closed

Change Assigned Agent

Assigns an agent to a ticket.

Send Message

Send a message to a Slack channel or thread now or scheduled, optionally using a custom bot name/icon, adding buttons, and controlling link/media previews.

We'll help you get started

Our team is all set to help you!

Know More About Groove and Slack Integrations

Integrating Typeform and Slack for Seamless Communication

Learn to integrate Typeform with Slack for efficient communication. Streamline your processes and boost team productivity with our comprehensive guide.

Know more

How to Integrate HubSpot Forms with Slack for Instant Alerts

Learn the step-by-step process to connect HubSpot Forms with Slack for immediate alerts. Streamline your communication and never miss important updates.

Know more

How viaSocket Works | A Complete Guide

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Know more

Step by step guides to integrate Groove and Slack

Frequently Asked Questions

How do I start an integration between Groove and Slack?

To start, connect both your Groove and Slack accounts to viaSocket. Once connected, you can set up a workflow where an event in Groove triggers actions in Slack (or vice versa).

Can we customize how data from Groove is recorded in Slack?

Absolutely. You can customize how Groove data is recorded in Slack. This includes choosing which data fields go into which fields of Slack, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Groove and Slack?

The data sync between Groove and Slack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Groove to Slack?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Groove and Slack?

Yes, you can set conditional logic to control the flow of data between Groove and Slack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

About Groove

Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.

Customer Support

Learn More

About Slack

Slack is a team Communication Platform. Focused on chat, apps and working with bots.

communication and collaboration tools.Notifications

Learn More

Connect Groove and Slack to Build Intelligent Automations

Choose a Trigger

Choose an Action

Ready to use Groove and Slack automations

Automate Instagram Comment Replies with Smart DMs

Automate Expense Report Approvals via Slack & QuickBooks

Automate Instagram DM Replies, Reactions, and Team Alerts

Actions and Triggers

When this happensTriggersA trigger is an event that starts a workflow.

Ticket Closed

Ticket Tagged

Ticket Priority Changed

Ticket Started

Ticket Opened

Ticket Moved

Do thisActionsAction is the task that follows automatically within your Groove integrations.

Create New

Change Ticket State

Reopen Ticket

Close Ticket

Change Assigned Agent

Send Message

We'll help you get started

Know More About Groove and Slack Integrations

Integrating Typeform and Slack for Seamless Communication

How to Integrate HubSpot Forms with Slack for Instant Alerts

How viaSocket Works | A Complete Guide

Step by step guides to integrate Groove and Slack

Frequently Asked Questions

About Groove

About Slack

For SaaS

For AI Agent Builders

Support

Automation Experts

MCP

Compare

Company

Plans, Pricing and Offer

AI & Automation

When this happensTriggers
A trigger is an event that starts a workflow.

Do thisActions
Action is the task that follows automatically within your Groove integrations.