Integrations Gtwy InvGate Service Desk
Gtwy + InvGate Service Desk

Connect Gtwy and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

Gtwy

When this happens...

Choose an Action

InvGate Service Desk

Automatically do this!

Enable Integrations or automations with these events of Gtwy and InvGate Service Desk

Enable Integrations or automations with these events of Gtwy and InvGate Service Desk

Triggers

Error Alert

Error Alert

Send an alert when an error occurs for one or more selected bridges.

Missing Variable Alert

Missing Variable Alert

Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.

retry alert is created

retry alert is created

runs when retry alert is created

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Actions

Talk to AI

Talk to AI

Give prompt to the selected AI agent and receive its reply.

Send message to AI agent

Send message to AI agent

Send a message to the selected AI agent and receive its reply.

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Frequently Asked Questions

How do I start an integration between Gtwy and InvGate Service Desk?

To start, connect both your Gtwy and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Gtwy triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Gtwy is recorded in InvGate Service Desk?

Absolutely. You can customize how Gtwy data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gtwy and InvGate Service Desk?

The data sync between Gtwy and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gtwy to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gtwy and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Gtwy and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gtwy

About Gtwy

AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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