Connect Gupshup and Dovetail to Build Intelligent Automations

Choose a Trigger

Gupshup

When this happens...

Choose an Action

Dovetail

Automatically do this!

Ready to use Gupshup and Dovetail automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Project

New Project

Triggers when a new project is created

New Insight

New Insight

Request a new Trigger for Gupshup

Do thisActions

Action is the task that follows automatically within your Gupshup integrations.

Send Whatsapp Message

Send Whatsapp Message

Sends a message to a specified user through Gupshup.

User Opt-in/Out

User Opt-in/Out

Allow you to opt a user in or out.

Create Note

Create Note

Create Data Point

Create Data Point

Add Data to Project

Add Data to Project

Add Data to Project.

List Tags

List Tags

List of all tags associated with a workspace

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Frequently Asked Questions

How do I start an integration between Gupshup and Dovetail?

To start, connect both your Gupshup and Dovetail accounts to viaSocket. Once connected, you can set up a workflow where an event in Gupshup triggers actions in Dovetail (or vice versa).

Can we customize how data from Gupshup is recorded in Dovetail?

Absolutely. You can customize how Gupshup data is recorded in Dovetail. This includes choosing which data fields go into which fields of Dovetail, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gupshup and Dovetail?

The data sync between Gupshup and Dovetail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gupshup to Dovetail?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gupshup and Dovetail?

Yes, you can set conditional logic to control the flow of data between Gupshup and Dovetail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gupshup

About Gupshup

Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.

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Dovetail

About Dovetail

Dovetail lets you organize user research data, analyze it together, and share insights with your team. Understand your customers with Dovetail and build better things.

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