
When this happens...

Automatically do this!
Create Customer
Create a Plan
Create a Subscription
Create an invoice
Create an item
Create Payment Link
Create Razorpay Order
Pause a Subscription
Cancel a Subscription
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a payment is successfully captured.
Runs when a new refund is created in Razorpay.
Runs when any payment fails.
Triggers when a new order paid
Runs when an invoice is paid.
Runs when a payment link expires.
Action is the task that follows automatically within your Gupshup integrations.
Sets whether a user is opted in or opted out for messaging.
Send a selected WhatsApp template to a contact via Gupshup. Fill template placeholders, provide App Name and sender/recipient numbers, and optionally attach an image, video, or document.
Creates a new customer in Razorpay.
Creates a new subscription plan.
Create a new subscription.
Create an invoice with customer details

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To start, connect both your Gupshup and Razorpay accounts to viaSocket. Once connected, you can set up a workflow where an event in Gupshup triggers actions in Razorpay (or vice versa).
Absolutely. You can customize how Gupshup data is recorded in Razorpay. This includes choosing which data fields go into which fields of Razorpay, setting up custom formats, and filtering out unwanted information.
The data sync between Gupshup and Razorpay typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gupshup and Razorpay. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Learn MoreRazorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
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