
When this happens...
New Event
New Thread
On group join
New User
New Event Rsvp
New or Updated User
Course completed

Automatically do this!
Update a lead
Create a Note
Create a lead
Search Lead
Update Note in Lead
Add Tag to Lead
Search Contact
Upload Attachment
Find Module
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new events are created.
Triggers when the new thread is created.
Triggers when a user joins a group
Triggers when a new user joins your community through an invitation link.
Triggers when the user RSVP'd "Yes" OR confirms the event invitation.
Triggers when a new user joins your community or their information is updated.
Action is the task that follows automatically within your Heartbeat integrations.
Add members to a group.
Creates a new Group in your Heartbeat community.
Remove members from a group.
Find the user by their E-mail id.
Creates a new Channel in your Heartbeat community.
Creates a new thread.

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To start, connect both your Heartbeat and Zoho CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Heartbeat triggers actions in Zoho CRM (or vice versa).
Absolutely. You can customize how Heartbeat data is recorded in Zoho CRM. This includes choosing which data fields go into which fields of Zoho CRM, setting up custom formats, and filtering out unwanted information.
The data sync between Heartbeat and Zoho CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Heartbeat and Zoho CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Heartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn MoreZoho CRM is a robust, cloud-based customer relationship management (CRM) software designed to help businesses manage their sales, marketing, and customer support activities effectively. It provides a comprehensive suite of features aimed at improving customer interactions, streamlining processes, and enhancing overall productivity.
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