Workflows

Help Scout + monday.com

Connect Help Scout and monday.com to Build Intelligent Automations

Choose a Trigger

When this happens...

Conversation Assigned
Tags Updated
Update Customer
Note Created
Tag Created

Choose an Action

Automatically do this!

Create Board
Archive Board
Get Column Values
Create Column
Create Group
Delete Item
Get Group Details
Update Board
Archive Group
Archive Item
Create Subitem
Create Update
Duplicate Group
Update Group
Delete Column
List All Board

Ready to use Help Scout and monday.com automations

Explore more automations built by businesses and experts

Automate Instagram Comment Replies with Smart DMs

When

Instagram for Business

Instant Trigger

getRandomCommentReplyFunction

cmntp4d3SwSR

- text is ai
  ReplytoComment
  Send a Private Reply
  Add Step
- Is guide comment
  ReplytoComment Guide
  Send a Private Reply Guide
  Add Step
- multi keyword match
  cmntdqJzLMYS
  ReplytoCommentMultiKeyword
  Add Step

Continue from here

View Template

Automate Social Media Post Creation and Scheduling Across Multiple Platforms

When

Google Sheets

Runs Every 15 Minutes

- Instagram
  Instagram Caption
  Generate Image
  Publish Photo with Tagging
  Add Step
- Youtube
  Youtube Video Script
  Youtube Description Video
  Create an Avatar Video
  Delay
  Retrieve Shareable Link for a Video1
  Upload Video
  Add Step
- Twitter
  Twitter Tweet
  Post a Tweet
  Add Step
- Linkedin
  Linkedin Article
  Create a linkedin Article or URL post
  Add Step

Continue from here

cmnt9r1ZY8HG

View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

When

Instagram for Business

Instant Trigger

convertTimestampToIST_Message_Time

Give Prompt and Get Structured Response

- has response
  SendDMMessage
  Add Step
- Notify team
  SendMail
  Add Step
- has react
  SendDMMessage React
  Add Step

Continue from here

View Template

Actions and Triggers

When this happensTriggers
A trigger is an event that starts a workflow.

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Triggers when conversation tags are updated.

Update Customer

triggers when a customer is updated

Note Created

Triggers when a note is created

Tag Created

Triggers when tag is created

New User

Triggers when new user joins.

Do thisActions
Action is the task that follows automatically within your Help Scout integrations.

Delete Customer

This action deletes the customer .

Create Email

This actions creates a new email

Delete Email

Deletes the email of a customer.

Create Phone

This action creates the contact.

Create Board

Create a new monday.com board with the specified name and type; optionally assign it to a workspace or use a template. Returns the new board's ID.

Archive Board

Archive a board to remove it from active boards while preserving its data.

We'll help you get started

Our team is all set to help you!

Know More About Help Scout and Monday Com Integrations

5 Simple Strategies for Automating Your Workflow with monday.com

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How viaSocket Works | A Complete Guide

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

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5 Simple Automation Hacks to Make Your Team Free

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

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Frequently Asked Questions

How do I start an integration between Help Scout and monday.com?

To start, connect both your Help Scout and monday.com accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in monday.com (or vice versa).

Can we customize how data from Help Scout is recorded in monday.com?

Absolutely. You can customize how Help Scout data is recorded in monday.com. This includes choosing which data fields go into which fields of monday.com, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Help Scout and monday.com?

The data sync between Help Scout and monday.com typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Help Scout to monday.com?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Help Scout and monday.com?

Yes, you can set conditional logic to control the flow of data between Help Scout and monday.com. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Customer Support

Learn More

About monday.com

monday.com is a work operating system that powers teams to run projects and workflows with confidence. It's a simple but intuitive tool that enables people to manage work, meet deadlines, and build a culture of transparency.

Project Management Top Free Apps

Learn More

Connect Help Scout and monday.com to Build Intelligent Automations

Choose a Trigger

Choose an Action

Ready to use Help Scout and monday.com automations

Automate Instagram Comment Replies with Smart DMs

Automate Social Media Post Creation and Scheduling Across Multiple Platforms

Automate Instagram DM Replies, Reactions, and Team Alerts

Actions and Triggers

When this happensTriggersA trigger is an event that starts a workflow.

Conversation Assigned

Tags Updated

Update Customer

Note Created

Tag Created

New User

Do thisActionsAction is the task that follows automatically within your Help Scout integrations.

Delete Customer

Create Email

Delete Email

Create Phone

Create Board

Archive Board

We'll help you get started

Know More About Help Scout and Monday Com Integrations

5 Simple Strategies for Automating Your Workflow with monday.com

How viaSocket Works | A Complete Guide

5 Simple Automation Hacks to Make Your Team Free

Frequently Asked Questions

About Help Scout

About monday.com

For SaaS

For AI Agent Builders

Support

Automation Experts

MCP

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Company

Plans, Pricing and Offer

AI & Automation

When this happensTriggers
A trigger is an event that starts a workflow.

Do thisActions
Action is the task that follows automatically within your Help Scout integrations.