Connect Helpcrunch and Keka to Build Intelligent Automations

Choose a Trigger

Helpcrunch

When this happens...

Choose an Action

Keka

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Employee Added

New Employee Added

Triggered when a new employee is added to Keka.

Request a new Trigger for Helpcrunch

Do thisActions

Action is the task that follows automatically within your Helpcrunch integrations.

Create Contact

Create Contact

Create an Contact

Add Tag to Customer

Add Tag to Customer

Add a Tag to Customer.

Get an Employee

Get an Employee

Retrieve an employee's full profile from Keka using their Employee ID.

Search Employee by Email

Search Employee by Email

Search for an employee using their email address to retrieve their details.

Deactivate Employee

Deactivate Employee

Deactivate Employee by ID

Get All Exitreasons

Get All Exitreasons

Retrieve all configured exit and termination reasons from Keka.

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Frequently Asked Questions

How do I start an integration between Helpcrunch and Keka?

To start, connect both your Helpcrunch and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpcrunch triggers actions in Keka (or vice versa).

Can we customize how data from Helpcrunch is recorded in Keka?

Absolutely. You can customize how Helpcrunch data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpcrunch and Keka?

The data sync between Helpcrunch and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpcrunch to Keka?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpcrunch and Keka?

Yes, you can set conditional logic to control the flow of data between Helpcrunch and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpcrunch

About Helpcrunch

HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

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Keka

About Keka

Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.

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