Connect Helpwise and Keka to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Keka

Automatically do this!

Ready to use Helpwise and Keka automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Employee Added

New Employee Added

Triggered when a new employee is added to Keka.

Request a new Trigger for Helpwise

Do thisActions

Action is the task that follows automatically within your Helpwise integrations.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Add New Employee

Add New Employee

Adds a new employee to the Keka HR system.

Search Employee by Email

Search Employee by Email

Search for an employee using their email address to retrieve their details.

Deactivate Employee

Deactivate Employee

Deactivate Employee by ID

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Frequently Asked Questions

How do I start an integration between Helpwise and Keka?

To start, connect both your Helpwise and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Keka (or vice versa).

Can we customize how data from Helpwise is recorded in Keka?

Absolutely. You can customize how Helpwise data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Keka?

The data sync between Helpwise and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Keka?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Keka?

Yes, you can set conditional logic to control the flow of data between Helpwise and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Keka

About Keka

Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.

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