To start, connect both your idenfy and kaiten accounts to viaSocket. Once connected, you can set up a workflow where an event in idenfy triggers actions in kaiten (or vice versa).

Absolutely. You can customize how idenfy data is recorded in kaiten. This includes choosing which data fields go into which fields of kaiten, setting up custom formats, and filtering out unwanted information.

The data sync between idenfy and kaiten typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.