Connect idexo and Call Assist to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between idexo and Call Assist?

To start, connect both your idexo and Call Assist accounts to viaSocket. Once connected, you can set up a workflow where an event in idexo triggers actions in Call Assist (or vice versa).

Can we customize how data from idexo is recorded in Call Assist?

Absolutely. You can customize how idexo data is recorded in Call Assist. This includes choosing which data fields go into which fields of Call Assist, setting up custom formats, and filtering out unwanted information.

How often does the data sync between idexo and Call Assist?

The data sync between idexo and Call Assist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from idexo to Call Assist?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between idexo and Call Assist?

Yes, you can set conditional logic to control the flow of data between idexo and Call Assist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.