To start, connect both your ignition and kondesk crm accounts to viaSocket. Once connected, you can set up a workflow where an event in ignition triggers actions in kondesk crm (or vice versa).

Absolutely. You can customize how ignition data is recorded in kondesk crm. This includes choosing which data fields go into which fields of kondesk crm, setting up custom formats, and filtering out unwanted information.

The data sync between ignition and kondesk crm typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.