Connect incidentio and b in touch to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between incidentio and b in touch?

To start, connect both your incidentio and b in touch accounts to viaSocket. Once connected, you can set up a workflow where an event in incidentio triggers actions in b in touch (or vice versa).

Can we customize how data from incidentio is recorded in b in touch?

Absolutely. You can customize how incidentio data is recorded in b in touch. This includes choosing which data fields go into which fields of b in touch, setting up custom formats, and filtering out unwanted information.

How often does the data sync between incidentio and b in touch?

The data sync between incidentio and b in touch typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from incidentio to b in touch?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between incidentio and b in touch?

Yes, you can set conditional logic to control the flow of data between incidentio and b in touch. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.