Connect indecx and stonly to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between indecx and stonly?

To start, connect both your indecx and stonly accounts to viaSocket. Once connected, you can set up a workflow where an event in indecx triggers actions in stonly (or vice versa).

Can we customize how data from indecx is recorded in stonly?

Absolutely. You can customize how indecx data is recorded in stonly. This includes choosing which data fields go into which fields of stonly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between indecx and stonly?

The data sync between indecx and stonly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from indecx to stonly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between indecx and stonly?

Yes, you can set conditional logic to control the flow of data between indecx and stonly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

indecx

About indecx

IndeCX is a Brazilian platform for monitoring customer experience in real time.

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About stonly

Stonly is a modern knowledge management platform for customer service that drives fast, accurate resolutions.

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